Training & Events

Microsoft Outlook Training

Learning Objectives

  • Explore the Outlook environment, create customized notes, subscribe to RSS feeds, and learn to use Help
  • Communicate with electronic mail quickly and easily
  • Manage contact information and track communications
  • Address, distribute, file, sort, find, and manage messages efficiently
  • Record, prioritize, and track tasks
  • Schedule and manage appointments efficiently
  • Coordinate and schedule meetings with others
  • Select print styles and print Outlook items

Course Outline

  • Understanding the Outlook Environment: Working in Outlook; Creating and Customizing Notes; Working with RSS Feeds
  • Communicating with E-mail Messages: Creating and Sending Messages; Replying to, Forwarding, and Deleting Messages
  • Working with Contacts: Managing Contacts; Tracking Communications in the Journal
  • Managing Messages: Creating Distribution Lists; Organizing, Sorting, and Finding Messages; Managing Junk E- mail
  • Managing Tasks: Creating, Editing, and Deleting Tasks; Organizing and Tracking Tasks
  • Scheduling and Managing Appointments: Scheduling Appointments; Managing Appointments; Calendar Options
  • Scheduling Meetings: Planning, Requesting, and Scheduling Meetings; Rescheduling and Cancelling Meetings
  • Printing and Saving Outlook Items: Selecting Print Styles and Printing Messages; Printing Schedules and Contact Lists


Course Instructor: Claudette Craig

Claudette Craig is the owner of CD Consulting. She has more than 25 years of experience coordinating and facilitating courses, with a primary focus on the design and instruction of various Microsoft products. She has her Microsoft Office Specialist (MOS) certification at the Master Level. Her background includes working with a wide client-base in all business sectors, developing and implementing database applications and designing user reference materials and online training videos.


November 17th, 2021


1000 Waverley St, Winnipeg


8:30am to 4:00pm


Lunch and coffee provided

Member Pricing:


Student Pricing:


Non-member Pricing:



COVID-19 Protocols required by attendees:

  • Practice social distancing with 6 ft separation
  • All training attendees are required to wear masks
  • Upon entry into the building, hands must be sanitized before signing in
  • When gathering food, attendees are instructed to go one at a time to allow for social distancing
  • Frequent hand-washing
  • If you are feeling ill, please do not attend and let BAM know as soon as possible
Photographs and/or videos could possibly be taken at this event. By taking part in this event, you grant Bioscience Association Manitoba (BAM) full rights to use the images resulting from the photography/filming of this event, and any reproductions or adaptations of the images for marketing, publicity or other purposes to help achieve our vision (to cultivate a vital bioscience community that drives economic growth for Manitoba.) This might include (but is not limited to) the right to use them in printed format, digital publications, social media, marketing materials and press releases.
If you do not wish to be photographed/filmed, please contact us at